Printer issues
#1
Senior Member
Thread Starter
Join Date: Apr 2010
Location: Colden, NY
Posts: 348
Printer issues
I know this may not be the right place for this question but my last computer issue was solved by you
My printer is giving me either an error message or an offline error message I'm running Windows7 I've tried running my print and scan doctor but still no luck. Please help!!!!
My printer is giving me either an error message or an offline error message I'm running Windows7 I've tried running my print and scan doctor but still no luck. Please help!!!!
#2
Super Member
Join Date: Jul 2013
Location: Houston, TX
Posts: 9,782
Have you gone into the control panel on Windows to see if you printed is shown as "offline"? I had a printer that used to mysteriously show up as offline on occasion. I'd have to go to control panel and printer and put it back online and then all would be good in the world of printers.
#3
Super Member
Join Date: Jul 2013
Location: Houston, TX
Posts: 9,782
Sorry, I just noticed something. I'm using Windows 7, too, and you don't have to go thru the control panel. Just click on the start button at the lower left and one of the options will be "Devices and Printers" click there and go to your printer.
#4
Super Member
Join Date: Mar 2011
Location: Central NJ
Posts: 5,572
You might just need to wake it up. I have our wireless printer (HP something) hard wired to our main desktop computer. Obviously have no issues printing from that computer. When using the laptop downstairs, as long as the printer has been 'awake' (powered off/on) it works fine. If it's been asleep for a while - no dice. We are running Windows 7 on all computers as well. Just a thought.
#7
Super Member
Join Date: Jul 2010
Location: Massachusetts
Posts: 1,097
Several times with various printers(all HP) the only thing that worked was uninstalling and re-installing the printer.
Usually you can uninstall it, shut everything off, re-start the computer and it will recognize the printer attached and go online to get necessary program to re-install. Or, you can use the disk that came with the printer originally to re-install.
Usually you can uninstall it, shut everything off, re-start the computer and it will recognize the printer attached and go online to get necessary program to re-install. Or, you can use the disk that came with the printer originally to re-install.
#8
Power Poster
Join Date: Jan 2011
Location: Southern USA
Posts: 16,513
My printer went offline and I haven't been able to get it back online at all. It shows connected too! WI FI light is on, nothing to change. But keep getting error message not connected. I have to physically plug it to the laptop to print.
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