HELP - My accu go cutter is stuck
#1
Can anyone tell me what to do. There is about 2 inches to go and it wont go forward and wont go back, the handle makes a terrible sound. I think I broke it. Only doing 3 layers of cotton fabric and using the 8 inch rag die.
#2
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Originally Posted by sewaholic
Can anyone tell me what to do. There is about 2 inches to go and it wont go forward and wont go back, the handle makes a terrible sound. I think I broke it. Only doing 3 layers of cotton fabric and using the 8 inch rag die.
#8
If you've used and maintained it as per their instructions then they should
replace it. This is from their website.
Care & Maintenance: For best results, always keep your GO! cutter clean
and lint free. To clean the cutter inside and out, use a soft dry cloth. Avoid
abrasives, solvents and spray cleaners. If necessary, wipe with a damp
cloth, then polish with a dry cloth. Use canned air to clear lint from roller
area. The GO! fabric cutter does not have replacement parts.
Limited One-Year Warranty: We promise your personal AccuQuilt GO!
cutter will be free from defects in material or workmanship when used as
directed. If you experience a manufacturing defect within one year after
purchase, AccuQuilt will repair or replace the cutter at no charge.
Improper use, excessive wear and tear caused by commercial use and/or
damage caused by the user will void the warranty. This warranty covers
only the cutting unit--not mats or dies. To receive a replacement unit,
return the cutter to the place you purchased it.
replace it. This is from their website.
Care & Maintenance: For best results, always keep your GO! cutter clean
and lint free. To clean the cutter inside and out, use a soft dry cloth. Avoid
abrasives, solvents and spray cleaners. If necessary, wipe with a damp
cloth, then polish with a dry cloth. Use canned air to clear lint from roller
area. The GO! fabric cutter does not have replacement parts.
Limited One-Year Warranty: We promise your personal AccuQuilt GO!
cutter will be free from defects in material or workmanship when used as
directed. If you experience a manufacturing defect within one year after
purchase, AccuQuilt will repair or replace the cutter at no charge.
Improper use, excessive wear and tear caused by commercial use and/or
damage caused by the user will void the warranty. This warranty covers
only the cutting unit--not mats or dies. To receive a replacement unit,
return the cutter to the place you purchased it.
#9
Thanks - I purchased it from USA because it was on a free shipping deal. Tossed up will I or won't I. It ended up being half the price as to what I would pay for one here. So the free postage clinched the deal. It will cost me about $130. to post back. The handle now just turns and my mat, fabric etc are stuck in the machine. Geez. Think I will contact a supplier to Australia and see if they can do anything. I've cut out one and a half quilts. A friend bought one the same time I did. Hers is making creaky noises.
Damm just bought a whole lot of dies too. Not even touched them. Will keep you all posted.
Damm just bought a whole lot of dies too. Not even touched them. Will keep you all posted.
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