Juki 2010 feed dog marks
#1
Senior Member
Thread Starter
Join Date: Oct 2012
Posts: 818
Juki 2010 feed dog marks
I am sure hoping that the Juki owners or repair experts here can help me. I am rather discouraged.
I have 2 quilts sandwiched and ready to be straight-line quilted with a walking foot on this wonderful machine; however, in running settings and test sandwiches, the lower feed teeth are making visible (and somewhat alarming) indentations in the backing.
The presser foot pressure has been set anywhere from zero to the halfway mark. The marks are much less at zero, but then there is some distortion when going over seam allowances. It's pretty discouraging to take perfectly straight seams and then have them made wonky in quilting.
I also tried the regular stitching foot, with little pressure, and there weren't marks. However, that didn't allow for enough push to keep the seam allowances undistorted.
I called 2 local dealers. With one, I was able to talk to the technician, who tried to get me to have the machine "tuned up" and finally said, after I pressed the point, that he had never seen the problem I was describing.
The other shop owner asked me 2 interesting questions: do the marks come out after washing and could it be that the batt (QD request) was just too thin for such a strong machine?
Ok, so the marks do seem to come out after washing, but I am not really comfortable with the idea of the teeth hitting that hard. And indeed, the problem is somewhat reduced visibly by making the batt a bit thicker. But both quilts are sandwiched and pinned.
Could it be that the teeth are too sharp? Is my backing (navy Moda marble) just showing this more than another fabric would?
grateful for any opinions,
Charlotte
I have 2 quilts sandwiched and ready to be straight-line quilted with a walking foot on this wonderful machine; however, in running settings and test sandwiches, the lower feed teeth are making visible (and somewhat alarming) indentations in the backing.
The presser foot pressure has been set anywhere from zero to the halfway mark. The marks are much less at zero, but then there is some distortion when going over seam allowances. It's pretty discouraging to take perfectly straight seams and then have them made wonky in quilting.
I also tried the regular stitching foot, with little pressure, and there weren't marks. However, that didn't allow for enough push to keep the seam allowances undistorted.
I called 2 local dealers. With one, I was able to talk to the technician, who tried to get me to have the machine "tuned up" and finally said, after I pressed the point, that he had never seen the problem I was describing.
The other shop owner asked me 2 interesting questions: do the marks come out after washing and could it be that the batt (QD request) was just too thin for such a strong machine?
Ok, so the marks do seem to come out after washing, but I am not really comfortable with the idea of the teeth hitting that hard. And indeed, the problem is somewhat reduced visibly by making the batt a bit thicker. But both quilts are sandwiched and pinned.
Could it be that the teeth are too sharp? Is my backing (navy Moda marble) just showing this more than another fabric would?
grateful for any opinions,
Charlotte
Last edited by charlottequilts; 10-26-2016 at 01:12 PM. Reason: too long
#3
Super Member
Join Date: Aug 2011
Location: Albany, Georgia
Posts: 1,715
Yes, I think it might be the dark backing showing it much more than usual. Mine always did this when using the walking foot, I used my straight stitch foot whenever possible but that's not always an option.
#5
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Thread Starter
Join Date: Oct 2012
Posts: 818
charlotte
#6
Senior Member
Thread Starter
Join Date: Oct 2012
Posts: 818
hugs,
charlotte
#7
Junior Member
Join Date: Jul 2016
Posts: 125
Try contacting Jairo Duran -- he's a technician at Juki's US headquarters in Florida. I have a newish 2000Qi and he was really helpful and responsive with an issue I was having. His email address is [email protected] (it will help if you can send him some clear photos showing him exactly what the problem is).
charlottequilts, I don't have a good word to describe it, but I really love the way it sews - yes, sort of "silky."
austinite, FWIW, I love my 2000Qi!
charlottequilts, I don't have a good word to describe it, but I really love the way it sews - yes, sort of "silky."
austinite, FWIW, I love my 2000Qi!
#8
Senior Member
Thread Starter
Join Date: Oct 2012
Posts: 818
Here's an update. It looks like this will have a happy ending. Elbert at Juki looked at my pictures and saw that the feed teeth were unlevel. He had me call on skype. DH and I turned the machine onto its back and, with great trepidation, took off the bottom plate. He helped locate the right screw and make an adjustment. (I was barely breathing.) Then I put it back together and did some test sewing. It was greatly improved, and any marks left rubbed away with my finger, unlike before. The moda marble has kind of a soft nap to it.
I am very grateful for another referral, McGargantuette, and for the feedback from Quilts4Charity - you are the first person who's said you'd seen this, too.
I hope I haven't deterred anyone from buying one of these. Once you sew on one, you'll see what why people love them. It was a "love at first sight" purchase for me, and I am a serious ditherer and analyzer.
hugs,
Charlotte
I am very grateful for another referral, McGargantuette, and for the feedback from Quilts4Charity - you are the first person who's said you'd seen this, too.
I hope I haven't deterred anyone from buying one of these. Once you sew on one, you'll see what why people love them. It was a "love at first sight" purchase for me, and I am a serious ditherer and analyzer.
hugs,
Charlotte
#9
Senior Member
Join Date: Jun 2015
Location: Rosemere, Quebec, Canada
Posts: 322
Here's an update. It looks like this will have a happy ending. Elbert at Juki looked at my pictures and saw that the feed teeth were unlevel. He had me call on skype. DH and I turned the machine onto its back and, with great trepidation, took off the bottom plate. He helped locate the right screw and make an adjustment. (I was barely breathing.) Then I put it back together and did some test sewing. It was greatly improved, and any marks left rubbed away with my finger, unlike before. The moda marble has kind of a soft nap to it.
I am very grateful for another referral, McGargantuette, and for the feedback from Quilts4Charity - you are the first person who's said you'd seen this, too.
I hope I haven't deterred anyone from buying one of these. Once you sew on one, you'll see what why people love them. It was a "love at first sight" purchase for me, and I am a serious ditherer and analyzer.
hugs,
Charlotte
I am very grateful for another referral, McGargantuette, and for the feedback from Quilts4Charity - you are the first person who's said you'd seen this, too.
I hope I haven't deterred anyone from buying one of these. Once you sew on one, you'll see what why people love them. It was a "love at first sight" purchase for me, and I am a serious ditherer and analyzer.
hugs,
Charlotte
#10
Senior Member
Join Date: Sep 2016
Posts: 548
Thanks you everyone for posting updates. I'm saving for one of those fabulous Jukis, I tried one out at two different dealers and loved the way it sewed and handled. Good to know it's a minor issue that's easily fixed and that Juki will stand behind it. Can't wait to get one!!
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