Marshall Dry Goods
#1
Today I ordered from Marshall Dry Goods, online. At first after having created an account. I intend to order more from them. I proceeded to the check out. I did not put in the date my card expired correctly and of course it was not accepted. I went to reenter and it told me that the order number was placed all ready. I called them several times as the gal that handles computers was out to lunch. She had my order in front of her and took the credit card info from my DH.
I went to check the site when I got home and it still shows my order as pending, but, the amount has been deducted from my credit card.
Do you think I have anything to worry about? I have dealt with them before on ebay, but never their site.
I went to check the site when I got home and it still shows my order as pending, but, the amount has been deducted from my credit card.
Do you think I have anything to worry about? I have dealt with them before on ebay, but never their site.
#2
Originally Posted by EagarBeez
Today I ordered from Marshall Dry Goods, online. At first after having created an account. I intend to order more from them. I proceeded to the check out. I did not put in the date my card expired correctly and of course it was not accepted. I went to reenter and it told me that the order number was placed all ready. I called them several times as the gal that handles computers was out to lunch. She had my order in front of her and took the credit card info from my DH.
I went to check the site when I got home and it still shows my order as pending, but, the amount has been deducted from my credit card.
Do you think I have anything to worry about? I have dealt with them before on ebay, but never their site.
I went to check the site when I got home and it still shows my order as pending, but, the amount has been deducted from my credit card.
Do you think I have anything to worry about? I have dealt with them before on ebay, but never their site.
#5
Senior Member
Join Date: Jan 2010
Location: Austin, TX
Posts: 547
Agreed - sometimes it takes the computer a bit of time (overnight, etc. depending upon how the code is written) to reset the orders that may be 'stuck'.
I'm sure things are fine though. But if you still see it as pending online the following day, you might call them and see if they can clear it out. I'm sure they have a 'button' to do that :)
I'm sure things are fine though. But if you still see it as pending online the following day, you might call them and see if they can clear it out. I'm sure they have a 'button' to do that :)
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12-08-2009 03:35 AM