My Pfaff has been in shop 2 months
#1
Junior Member
Thread Starter
Join Date: Jan 2011
Location: Cadiz, KY
Posts: 196
What should I do? My 4-yr.-old Pfaff 2170 quit on August 22nd and they keep trying to fix it but to no avail so far. The shop is a registered/licensed Pfaff dealer and repair shop. Technichian has tried replacing parts and mother board but still doesn't work. They are shipping it to Pfaff tomorrow. Are talking of me trading for an upgrade but I'm not going for that! Anyone have problems with this machine or do I have a lemon? Have not used it excessively.
#3
Google Goddess
Join Date: May 2009
Location: Central Indiana (USA)
Posts: 30,181
that is terrible will they give you a loaner sewing machine while yours is being repaired?
Originally Posted by sewbelle52
What should I do? My 4-yr.-old Pfaff 2170 quit on August 22nd and they keep trying to fix it but to no avail so far. The shop is a registered/licensed Pfaff dealer and repair shop. Technichian has tried replacing parts and mother board but still doesn't work. They are shipping it to Pfaff tomorrow. Are talking of me trading for an upgrade but I'm not going for that! Anyone have problems with this machine or do I have a lemon? Have not used it excessively.
#7
That would be when I would be thinking "bad words, bad words" because I don't seem to remember what bad words are anymore.
If you bought the machine from that store I would definitely press for a loaner.
ali
If you bought the machine from that store I would definitely press for a loaner.
ali
#9
No way would I upgrade until they resolve the issue you have now! In fact, they should have already offered to replace the machine IMHO! If my dealer took that long, I would ditch them! But I am spoiled. Have been doing business with the same dealer since 1974 and never had any problems! They are wonderful. I drive 150 miles each way to see them!
#10
Junior Member
Thread Starter
Join Date: Jan 2011
Location: Cadiz, KY
Posts: 196
Originally Posted by scowlkat
No way would I upgrade until they resolve the issue you have now! In fact, they should have already offered to replace the machine IMHO! If my dealer took that long, I would ditch them! But I am spoiled. Have been doing business with the same dealer since 1974 and never had any problems! They are wonderful. I drive 150 miles each way to see them!
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