Question about shipping - would you be upset if ...?
#1
Super Member
Thread Starter
Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
I was reading another post about shipping charges and it got me to thinking.
In that particular case, the issue that started it all was the purchase of a bundle of FQs - six yards in all - and whether it would all have fit into a USPS flat-rate envelope.
Many FQ bundles are beautifully packaged by the fabric manufacturer, tied with a ribbon or plastic-wrapped. But the bundle might be too "chunky" to fit into a flat-rate envelope.
So my question is... would you be upset if your bundle was taken apart before shipping, so that it would fit in a flat-rate envelope? It wouldn't be as pretty. But shipping costs could be lower.
In that particular case, the issue that started it all was the purchase of a bundle of FQs - six yards in all - and whether it would all have fit into a USPS flat-rate envelope.
Many FQ bundles are beautifully packaged by the fabric manufacturer, tied with a ribbon or plastic-wrapped. But the bundle might be too "chunky" to fit into a flat-rate envelope.
So my question is... would you be upset if your bundle was taken apart before shipping, so that it would fit in a flat-rate envelope? It wouldn't be as pretty. But shipping costs could be lower.
#5
Power Poster
Join Date: Feb 2009
Location: Northern Michigan
Posts: 12,861
i believe any shop should do what ever they can to offer their customers the lowest shipping rates available. if that means taking off the 'pretty-ribbon' then so be it. i am pretty strict with myself when it comes to ordering and shipping costs. i only order from shops that offer free shipping at $35-$50; i can always spend that much, if the free isn't until $100+ then i look elsewhere. i have to be to the point where i have to have it, can not find it anywhere else and still look for the lowest shipping costs i can find; if the shop has what i consider rediculous shipping policies (such as $7.95 for a book that costs $5) i not only do not buy it but i will not even look at their shop. i was ordering needles for my long-arm and the company used a flat rate system so 2 packs of needles that would go in a normal first class envelope with a 44cent stamp showed up with $7.95 shipping because the cost of the needles were over $10...so i called them...they did ship my needles for $1...
it does seem like some on-line shops make their money with their shipping fees, not from me though
it does seem like some on-line shops make their money with their shipping fees, not from me though
#10
Personally, I prefer cheaper shipping. But if the item is to be a gift that would be different. I know I can never tie the ribbons and make them look pretty. So, that could prove to be a bit of a problem. Would there be a way you could give the customer the option?
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