Follow up to "Son bought me featherweight"
#1
Follow up to "Son bought me featherweight"
The machine came and it' s adorable. Unfortunately the bobbin winder was broken in transit, and the current is 220, not 110. I'm not sure if that was made clear to him or not. I got a voltage booster, but it still doesn't work well. The light dims and the machine runs very slowly. Anyone have any suggestions for me? I've tried to contact the eBay seller, but so far have had no response.
#2
Super Member
Join Date: Sep 2011
Location: West Texas
Posts: 2,073
If you are able to contact the seller, then you are probably able to study the Ebay auction listing. If you know what was stated in the auction, then you are in a better position to discuss the situation with the seller.
If you need to make an insurance claim due to the bobbin winder breakage, be sure to keep the packaging materials in case the shipping company wants to examine them to determine whether or not the machine was adequately packaged before they pay the claim.
Good luck with this. I am sorry this happened to you.
If you need to make an insurance claim due to the bobbin winder breakage, be sure to keep the packaging materials in case the shipping company wants to examine them to determine whether or not the machine was adequately packaged before they pay the claim.
Good luck with this. I am sorry this happened to you.
#3
Super Member
Join Date: Dec 2010
Location: Chula Vista CA
Posts: 7,402
Is it from Europe? I never heard of a sewing machine that would be have a 220 voltage. That is usually for large appliances like a oven or air conditioner. Even our refrigerator and freezers are 110. You should have it serviced.
#4
Great Britain. I will definitely have it serviced!
#7
The machine came and it' s adorable. Unfortunately the bobbin winder was broken in transit, and the current is 220, not 110. I'm not sure if that was made clear to him or not. I got a voltage booster, but it still doesn't work well. The light dims and the machine runs very slowly. Anyone have any suggestions for me? I've tried to contact the eBay seller, but so far have had no response.
You will have to change the wall plug to the type we use here as well. You can leave the 3 prong plug on the machine that plugs into the foot controller along if you want. That does not effect function, just the wall plug. PM me if you would like more info or prices for parts. See my website as well www.thequiltgal.com.
#9
Super Member
Join Date: Aug 2011
Location: Millville, NJ
Posts: 1,835
I wouldn't blame ebay so much as the offending seller and/ or UPS, USPS, or FedEx. Any decent seller would make good on damages and would pack to prevent them from happening. I have found ebay effective in returning my money from sellers when there was a problem.
Jon
Jon
#10
If the price was prohibitive (for your son to pay for a gift for you) have him return it because of the damages. Keep watching for a FW, he'll find just the one you will love; and you are looking at a lot of hassle on this one. Just figure out if the final product will be worth what he and you will wind up paying out....Just my thoughts.....Sincerely, Jo Ann
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